Frequently asked questions

We rely on donations from partners, cooperate entities and people to be able to provide our services. All donations are used only for purposes of the service, its operations and any promotion.

We wish this never happens but donors who wish to change their mind can request for a refund of the amount donated, within 5 days of making the donation. We will return all monies donated by you (less any bank or administration charges incurred by the request).  The refund will usually be in the form of the initial donation.
We are unable to refund donations after 5 days of making the donation.

The service is free to user. We will send a reminder to the contact number specified during your registration.

Our service goes through a rigorous round of testing to reduce our connectivity failure rate to a minimum. We use the services of some of the best technology partners in the world to deliver our service.

Our service only covers Nigeria for now. We are looking to cover the entire sub-Saharan Africa in the near future.

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